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Case Study

Secure encrypted email using facial biometrics


Trusted Mail brings unparalleled security for your email communication. This multiplatform solution encrypts messages and secures them from unauthorized access. Instead of unreliable passwords, it uses state-of-the-art facial recognition technology to verify users. To enable end-to-end encryption across all platforms, we've built iOS and Android apps, a Chrome plugin that seamlessly expands basic Gmail functionality and an Outlook plugin to integrate with Office365.

Project Name

Trusted Mail


Biometric Authentication System, Machine Learning Algorithms


Web Application,
Mobile App,
Browser Extensions

Industry icon security
Problem and solution image


Secure exchange of confidential information on the Internet is becoming increasingly difficult. Data acquired from emails or instant messenger allow cybercriminals to steal millions of dollars, reveal fragile info, enable blackmail, and destroy reputations. Passwords alone are an unreliable method to protect sensitive data and more extensive legacy methodologies such as private-keys and multi-factor authentication are complex and consequently avoided by users.


We created a secure email system that provides an unprecedented level of security. Trusted Mail users can access their messages and attachments only after facial-biometric sign-in. Trusted Mail’s facial recognition technology cannot be fooled by (e.g.) a photo. Based on the verified ID document, the system confirms the user’s identity.

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Key Functionalities

Biometric Protection

The system we developed uses world class AI to provide an impressive face authentication technology. It converts a facial video into 3D model and creates a secure hash. There is a less than a one-in-a-quadrillion chance that two faces will generate the same hash.
To access the mailbox, users take a "Secure Selfie". Every Secure Selfie is actually a short video, which helps Trusted Mail to ensure that the system is dealing with a living person. Trusted Mail also requires a photo-ID document to set up an account.

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Key Functionalities

360° Security

Trusted Mail encrypts emails to make sure that data shared by users are fully secure. Thanks to the option to encrypt attachments, contracts, documents scans, and sensitive photos are also protected from unwanted access. It is impossible to read or send an email without facial-authentication sign-in with proof-of-life, so even if a user lost his password or device, no one would be able to see the messages. Mails can be designated as one-to-one or one-to-many, permitting multiple authorized recipients to decrypt them.

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Key Functionalities

Multi-Platform Solution

The user-friendly solution we came up with doesn’t force users to change their habits and create a new mailbox. On the desktop, Trusted Mail provides a Google Chrome extension which allows using the system with any Outlook or Gmail account. Simple Android and iOS mobile apps let them extend the experience directly to mobile devices.

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Gareth N. Genner Photograph

Gareth N. Genner

Co-Founder of Trust Stamp


We needed a partner who could take on our idea, and make it real. 10Clouds bring so many different skills. We feel that every member that’s involved in the project is a member of our team.